Santosh Shrestha
Founder & Managing Director
Responsibilities
Principal Consultant, Training & Recruitment
Santosh brings more than 17 years of experience in retail operations, sales, training and business consulting across India and the UAE. Before founding ELEVATE, he led multi-store premium retail clusters for Apple Premium Resellers in West Bengal and Sikkim, owning end-to-end P&L and building, coaching and developing teams of more than 100 people.
At ELEVATE, he leads employer relationships, business development and service design. He designed the firm’s candidate-friendly model, in which candidates never pay a fee, and he coaches employers’ teams in selling skills, customer experience and leadership.
His career began in education, teaching and counselling students as a faculty member at AISECT Computer Institute.
- Years of experience
- 17+
- Years of experience
- Team members developed
- 100+
- Team members developed
- Countries: India & UAE
- 2
- Countries: India & UAE
Career journey
2026 – Present
Co-Founder, Coach & Consultant
ELEVATE Consulting & Recruitment, Siliguri
2025 – 2026
Cluster Manager
iDestiny (Apple Premium Reseller), West Bengal & Sikkim
2020 – 2025
Business Head
imagine (Apple Premium Retail), West Bengal & Sikkim
2019
Store Manager
ONLY, Bestseller India
2018
Store Manager
Kiddy Zone, Qatar National Trading, UAE
2012 – 2018
Duty Manager
Toys"R"Us, Al-Futtaim Group, UAE
2010 – 2012
Department Manager
Babyshop, Landmark Group, Dubai
2007 – 2009
Faculty & Centre Entrepreneur
AISECT Computer Institute, India
Expertise
- Sales & customer experience training
- Leadership & manager coaching
- Recruitment & talent consulting
- Business development & sales strategy
- SOP, KPI & performance management
- Multi-store retail operations & P&L
Recognition
- Commander, West Bengal & Sikkim Directorate, NCC Republic Day Camp, New Delhi (2005); NCC “C” Certificate holder
- Selected to address the Prime Minister of India, representing the NCC North Bengal Battalion
- Commendation from General N. C. Vij, then Chief of Army Staff
- Gold Medalist, Civil Defence; certified in Disaster Management (Himalayan Institute)
Education
- Bachelor’s in Economics, English & Indian History, North Bengal University
- Diploma in Computer Applications, AISECT Institute
Languages
English, Hindi, Nepali, Bengali
